[HELP] Problem with Dedimonster

Hello,

I was looking for for a good RDP, the fastest one, I found 10gbps shared between 8 users max, 300gb disc space, and 32Gb ram, the price is 35$ (Rocket RDP plan -> link). The company is dedimonster
I paid the RDP and I didn't got my informations, I waited more thans 1 day.
I contacted the company twice, I got no answer, I sent an email, I got nothing...

It's not my first time buying an RDP I have an experience with all the famous RDP providers, I wanted to try Dedimonster but I think I lost my money <_<.

Have anyone any idea about the company? why they didn't sent the informations? Did I got scammed?

Thanks